XCaller Privacy Policy

Effective date: January 4, 2019


XCaller is firmly committed to protecting and protecting the personal information of users and their contacts. This Privacy Policy describes how XCaller collects, uses, shares and processes personal information. Capitalized terms not defined in this Privacy Policy are defined in the XCaller Terms of Service.

By accepting the XCaller Privacy Policy and/or using the Services you agree to collect, use, share and process the personal information described herein. If you provide us with personal information about other people, you confirm that they know that you have provided their information in accordance with our Privacy Policy and that they consent to our use of their information. You can opt out at any time to prevent further use of information shared through the service.

1. Collection of personal information

1.1 User Profile

When you create a user profile in the service and confirm that it is the holder of a number, XCaller will collect the information you provide. To create a user profile, you must register your first name, last name and phone number. Other information you may choose to provide includes but is not limited to photos, gender, street address and zip code, country of residence, email address, professional website, Facebook page, Twitter address and short status messages. XCaller can supplement the information you provide, including information from third parties, and add it to the information you provide, such as demographic information and other publicly available contact information.

1.2 Installation and use

When you install and use the Service, XCaller collects personal information from any device you use in interacting with us and our services. This information may include, for example: geographic location; your IP address; device ID or unique identifier; device manufacturer and type; device and hardware settings; SIM card usage; application installed on your device; advertising ID; Operating system; web browser; operation; IMSI; connection information; screen resolution; usage statistics; default communication application; access device address book; device log and event information; logs of incoming and outgoing calls and messages, keywords and Metadata; the version of the service you use and other information based on your interaction with our services, such as how to access the service (via other services, websites or search engines); the pages you visit and the features you use in the service; Services and websites obtained in the service; the content you view, the content you commented on or sent to us, and the information about the advertisements you see and/or participated in; the search terms you use; the ordering information and the XCaller server records from time to time Other usage activities and data. XCaller can automatically collect some information by using cookies. You can find out more about our use of cookies on our website. Ordering information and other usage activities and data recorded by the XCaller server from time to time. XCaller can automatically collect some information by using cookies. You can find out more about our use of cookies on our website. Ordering information and other usage activities and data recorded by the XCaller server from time to time. XCaller can automatically collect some information by using cookies, and you can find out more about our cookie policy using cookies on our website.

Certain information, including but not limited to the use of information and other information that may arise from your interaction with the Service, cannot be used to identify you, whether combined with other information or other information, and does not constitute personal information. This policy.

1.3 Third Party Services

You may provide us with your User Identifier information or enable you to use certain third party services (and applicable mapping photos), such as social networking services and payment services, to facilitate interoperability with such third parties. You can use such third-party services to create your user profiles or log in to our services, share information with such third-party services, or associate your user profiles with the appropriate third-party services. Such third party services may automatically provide us with access to certain personal information that they hold about you (eg, your payment processing, unique identifying information, content you view, content you like and information about the advertisement you have already Displayed or may have been clicked) and you agree that we may collect, use and retain the information provided by these third party services in accordance with this Privacy Policy. You can control the personal information you allow us to access through the privacy settings of the respective third party service. We will never store any passwords created for any third party service.

1.4 Contact Information

If you get the XCaller mobile app ("XCaller app") from a source other than the Apple App Store or Google Play, you can share the name, number, Google ID and email address included in your address book with XCaller ("Contact Information") enhances search by enabling XCaller. If the XCaller app is obtained from the Apple App Store or Google Play, we will not share any user contact information. In addition to contact information, if you choose to activate the use of third party services in the service, such as social networking services, XCaller can collect, store and use the list of identifiers associated with the service linked to the contact information to enhance the results shared with other users. .

Please note that we won't collect and use contact information other than phone numbers and their extensions, Google IDs, and email addresses from your address book. Other numbers or information that may be included in your address book will be filtered out by our security algorithm, so XCaller will not collect these numbers or information. Also note that you can always choose not to share contact information with XCaller. If you have shared this information and changed your mind, you can delete your number or opt out so that your entire contact information cannot be made in the XCaller database. search for.

1.5 Other information you can provide

You can provide us with a variety of information related to your interaction with our services. For example, you can use the tagging feature to associate a phone number that is not registered in the XCaller database or belong to a user with a business or name, and you can report the phone number as spam or other attribute to include blocking the directory in spam. XCaller may also provide you with opportunities to provide you with experience in using the Services or participating in contests, surveys or other promotions. XCaller will collect the information you provide about this and any other information you provide when you communicate or interact with us through the Service.

2. Use of personal information

2.1 Providing, improving and personalizing our services

XCaller can use the collected personal information to provide, maintain, improve, analyze and personalize services for its users, partners and third party providers. More specifically, XCaller can use this information:

Provides intelligent caller ID, dialing, among other functions, allowing unrecognized numbers and other data to be displayed in the call or message log, displaying the name associated with a number for dialing in or out of calls and messages, or Follow the manual number to search the XCaller database; Displaying a number associated with a name after a manual name search for the XCaller database, according to which if the number is available for searching in a public database or related to a user with that name, the search will only generate The number associated with the name. Make his or her name available for search, and provide your information to the person you provided when you contacted through the XCaller Name Search Service. In this case, your request will be forwarded to the person via SMS, he/she can Choose whether to share the phone number with you, at his/her discretion; Displaying information based on the user's direct or indirect connection with other users through the "social graph" algorithm, showing the "who viewed my profile" and "availability" functions of the service; Send application push notifications and reminders and deliver messages through the service, in which case your message will remain for a limited period of time to deliver the message, but unless otherwise stated, XCaller will not monitor your message content; Maintain user spam lists and build community-based spam blocking catalogs Enables you to use and share information about your registration, login or other third party services, such as payment service providers, online services, social networking sites and other third party APIs; Otherwise improve our services, business and operations.

2.2 Service Statistics

We use aggregated or anonymous personal information for statistics and analysis. We may share such data with third parties.

We do not treat personal information as containing anonymous or aggregated information, so we can no longer use it to identify specific people, whether combined with other information or other information.

2.3 Compliance with laws and prevention of fraud or illegal activities

We may use the information we collect to comply with applicable laws and enforce our agreements to protect and defend XCaller, the rights or security of its users or anyone else, and to verify the user profile information provided to third party providers, and Ensure technical service functions and data accuracy, perform troubleshooting, prevent or detect fraud, security breaches or illegal activities.

3. Sharing and disclosing personal information

In addition to the sharing and disclosure of personal information as part of the Service Capabilities described in Section 2 above, XCaller may disclose personal information if we believe that such action must be taken:


Comply with legal or legal procedures;

Protect and defend our rights and enforce our agreements;

Protect the safety and security of users or members of the public or other aspects of public importance, provided, of course, that such disclosure is legal.

We pass information to trusted suppliers, service providers, and other partners who support our business and services, such as providing technology infrastructure services, error testing, analyzing how our services are used, measuring the effectiveness of advertising and services, and Promote payments and potential partners who may wish to work with us to provide other services. XCaller will always require these third parties to take appropriate organizational and technical measures to protect personal information and comply with applicable laws. XCaller may also share personal information with third-party advertisers, agencies and networks. Such third parties may use this information for analytical and marketing purposes, such as providing measurement services and targeted advertising, as well as improvements for products and services. Cookie policy.

We may disclose and transfer your information to your affiliated or affiliated organizations or related entities and any third party that acquires our business, whether through mergers, mergers or purchases of all or most of our assets.

4. Delete contact information and exit the advertising target

If the user chooses to disable the enhanced search feature, the contact information available to the user will be disabled and will not be searchable in the XCaller database. You acknowledge and agree that XCaller may retain and process personal information in connection with such requests in order to be able to fulfill the request.

You can set up restrictions on your device or choose not to use your information to collect and use third parties for ad targeting.

5. Information security and transfer of personal information to other countries

To provide services, XCaller will transmit, process and store personal information in many countries, including but not limited to India, and may also use cloud-based services for this purpose. XCaller may also subcontract your information storage or processing to third parties located in countries outside your country. For example, information collected in one country may be transferred to another country and processed in another, which may not provide the same level of protection for collecting personal data from that country. You acknowledge and agree that XCaller may transfer your personal information for the purposes of this Privacy Policy, as described above. We take all reasonable precautions to protect personal information from misuse, loss and unauthorized access. XCaller has implemented physical, electronic and procedural safeguards to protect information, including information stored on secure servers and protected by secure networks, with access to a limited number of authorized employees and personnel. However, methods or electronic storage methods that are not transmitted over the Internet are 100% secure.

6. Access and update personal information

XCaller may, on its own initiative or at the request of you, supplement or correct any incomplete, inaccurate or outdated personal information retained by XCaller in connection with the operation of the Service. You have the right to know the personal information you store, as required by applicable law, and to correct or delete any such information as per your request. Please see the contact details below

7. Minors

The Service is not intended or intended to attract anyone who, in accordance with the relevant age, agrees to enter into a binding legal contract in accordance with the laws of the respective jurisdiction. XCaller does not knowingly or deliberately collect personal information from anyone in this age group through the service. Parents and guardians are encouraged to participate in their children's online activities to ensure that children's personal information is not collected without the child's consent.

8. Changes to this Privacy Policy

XCaller may change this Privacy Policy at any time with or without separate notice and encourages you to review this Policy from time to time. In the event of a major change, XCaller will notify the user via a push notification or through a notification in the service. By continuing to use the Service after sending us a change notice or posting a change notice on our Services, you agree to the changed policy.

9. Contact

If you have any other questions about XCaller's privacy policy or would like to make a request for certain personal information, we encourage you to contact XCaller. Contact information is: mail:serxtools@gmail.com